Christopher J. Pinard 24 Seven Springs Lane, Apt. 105 Burlington, MA 01803 Phone: (339) 234-6361 Email: cjpinard@gmail.com URL: http://www.gweep.net/~slarti/ __________________________________________________________________ Objective: Unix system administrator position Profile: Unix systems administrator with over ten years of experience, specializing in Linux, high-availability services, systems monitoring, and MySQL database administration. __________________________________________________________________ Skills: * Unix system administration (Red Hat Linux/CentOS, Mac OS X, FreeBSD, Solaris 8, Tru64, OpenBSD) * High-availability services (Linux Virtual Server, Linux-HA/Heartbeat) * Automated deployment of systems/software (Puppet) * Programming languages (Python, shell scripting (sh), Perl w/CGI and DBI, JavaScript, PHP4, Tcl/Expect, C/C++) * Database systems (MySQL, PostgreSQL) * Familiarity with a range of W3C specifications (HTML, CSS1, XML, XSLT) * Software installation/administration (Apache web server, ISC BIND name server, WordPress, ISC DHCPd) __________________________________________________________________ Experience: Application Support Engineer, Nokia, Burlington, MA (2010 - ) Contract job through The People Network of Roswell, GA, providing Tier 3 Operations support for back-end shared services. * Deployed and maintained servers (Red Hat Linux/CentOS) providing clustered key-value caching and text indexing. * Performed upgrade deployments to services in production using procedures designed to minimize downtime. * Developed and improved upon Puppet recipes and rules for efficient and reliable deployment and maintenance. * Developed and improved upon cluster monitoring using Nagios and plugins written primarily in Python. * Responded to tickets escalated from Tiers 1 and 2, resolving problems and ensuring a high degree of service availability. Systems Administrator, Zope Corporation, Fredericksburg, VA (2005 - 2009) Part of a team providing highly-available content management services to media customers. * Deployed and maintained servers (Red Hat Linux/CentOS) providing hosted Web service solutions in a high-availability (Linux-HA/Heartbeat, Linux Virtual Server) environment. * Developed and improved upon scripting (primarily in Python) for efficient and reliable deployment and maintenance. * Developed and improved upon data center monitoring using Nagios and plugins written primarily in Python. * Oversaw provisioning of WordPress and dependent technologies (Apache, MySQL) for customer blogging purposes, including scripting for automated blog installation and upgrades. * Responded to issue reports, diagnosing and resolving problems and ensuring the level of quality of the hosting environment. Claims Processor, Anthem BC/BS, Portland, ME (2005) Temporary job through Kelly Services of South Portland, ME. Trained in NASCO data entry and BlueCard invalid DF corrections. Purchasing Clerk, Whatman, Sanford, ME (2005) Month-long temporary job through Coworx Staffing of Saco, ME. Data entry and filing of purchase orders. Systems Administrator, GameLogic, Cambridge, MA (2004) Short-term contract job for a small internet gaming company. * Administered internal software development, database, and e-mail servers (Debian GNU/Linux 3.0). * Administered desktop PCs (Debian 3.0 and Windows 2000). * Provided other internal IT end-user support (printers, user accounts). * Participated in on-call rotation. Unix Systems Administrator, WPI Computing and Communications Center, Worcester, MA (2000 - 2004) Part of a team administering Unix systems providing services to the University. * Assisted in the transition from Alphas running Tru64 to Intel hardware running Red Hat Linux. * Maintained Network Appliance Filer (including system upgrades and installation of disks and hardware), and installed/configured a NetApp NearStore for off-site redundancy and near-line backup storage. * Provided print services across campus, including configuration of print queues, troubleshooting networked printers, and providing assistance with the TeX/LaTeX document preparation systems. * Installed rt ticket tracking system. * Administered Oracle database for the Computer Science department. * Performed installation and maintenance of Sun servers for library card catalog. * Upgraded and maintained the campus' domain name servers. System/Network Administrator, Forefield, Inc., Worcester, MA (1998 - 2000) Provided internal technical services to a small financial advising reference software company. * Maintained Unix systems (Red Hat Linux, OpenBSD) serving as firewall, mail server, DHCP and DNS server, and CD burning station. * Oversaw the organization and growth of the local network and Internet connectivity. * Tended to machines acting as Windows NT domain controllers and file/print servers. * Acted as local expert on Web matters, solving individual problems through usage of HTML, CSS, and related technologies, and also providing insight into underlying concepts and organization of information. __________________________________________________________________ Education: * Three years Undergraduate study in Computer Science, Worcester Polytechnic Institute, Worcester, MA __________________________________________________________________ Other: LJlogin: (2005 -) Login tracking/switching extension for Firefox, written in JavaScript/XUL/CSS. Freely available, continues to be in active development Gallifrey: (1996 -) Has served as both a general computing platform and hosting/testbed for various development projects. Gallifrey currently runs CentOS, and its care, maintenance, and administration provides additional experience with Unix machines.