Ryan Betts					rbetts at gweep dot net
Waltham, MA

Goal
______________________________________________________________________
To work on a team developing, testing and maintaining software that
changes the world.


Employment History
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Lucent Core Switching Division			Mar 2001 - present

       Software development: Member of Technical Staff

       Conceived, designed and implemented a distributed, stateful
       framework that integrates legacy upgrade methods and new
       upgrade methods. The framework provides a unified API to the
       different upgrade functionalities.  Designed and implemented a
       centralized control component that utilizes the unified API to
       coordinate and execute upgrades on the multiple IO cards
       comprising a Lucent core switch.  This implements graceful,
       controlled handling of failed upgrades, a unified management
       interface for configuring and observing upgrades, maximum
       integration of existing, tested code and accelerated
       development of new upgrade functionality.

       Specified and implemented components responsible for managing,
       configuring and initializing layer two ATM logical ports on a
       next generation router.
       Skills exhibited:
       
       Fixed defects in system software components.  These components
       sit between network service applications and the OS.  They
       include a messaging system, a file system, a polling system
       monitor, a redundancy manager, an Epilogue SNMP implementation,
       a configuration manager, an overload control system and a data
       transfer implementation that abstracts data transfers between
       processor cards.

       Skills exhibited:

       * Ability to translate product marketing requirements into
       software.

       * Ability to design and implement software on a a distributed
       multi-processor platform.

       * Understanding of PSOS (an operating system) fundamentals:
       task contexts and stacks, semaphores, event lists, and queues.

       * Ability to read and write C++ and understand object
       oriented design.

       * Ability to debug heap corruption, a FAT16 file system,
       OS resource deadlocks, client-server architectures, and FSM	
       implementations.

       * Ability to use hardware debuggers (AMC CodeTaps).
       
       * Persistence required to understand complex systems and their
       interactions on a distributed computing platform featuring
       independent CPUs and multiple buses.

Lucent CSD (hired by Ascend Communications)	Jan 1999 - Mar 2001

       Systems Integration Automated Testing: Software Engineer

       Worked under a technical lead designing and implementing an
       automated testing system.  The harness unites two Sybase
       databases, Lucent Network Management products and third party
       test equipment under a consistent API.  Test scripts use this
       API to provision and test network services on Lucent
       multi-service switches.  The harness is capable of provisioning,
       verifying correct provisioning, verifying network activity,
       logging results and conditionally executing test cases based on
       prior results.  The harness features a configuration tool that
       creates a level of abstraction between physical devices and the
       logical configuration being tested.  This makes test scripts
       portable between physical networks and more adaptable to
       changes in existing test networks.

       I was solely responsible for design and implementation of
       significant portions of the harness and assumed the technical
       lead position for the automation project.

       The test harness is still in use.

       Skills exhibited:  

       * Understanding of data types and programming fundamentals
       * Ability to design clean programmatic interfaces
       * Object design
       * Proficiency with SQL and basic relational database design
       * Understanding of network fundamentals (IP, ATM, FR)
       * Understanding of SNMP
       * Proficiency with HTML and dynamic web pages.
       * The harness is written in C, Perl and PHP.         

Cross Country Group				Oct. 1996 - Dec 1998

      Forecast / Staffing Analyst

      Cross Country Group runs incoming call centers at several
      locations in the U.S.  These centers handle road side assistance
      calls for major car manufacturers and fleet services.  I created
      and maintained call volume, work volume and staffing requirement
      forecasts that drove hiring, training and purchasing schedules.
      Major contributions include creating and populating a database
      of call volume statistics, automating the forecast process for
      smaller clients, automating forecast report generation,
      improving staff requirement forecasts to accurately reflect
      shrinkage and creating calculations for expected forecast error
      and deviation.  As part of my responsibilities, I also managed
      four employees.


Education
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B.S. Mathematical Sciences
Worcester Polytechnic Institute
Worcester, Massachusetts

High School Diploma
Bitburg American High School
Bitburg Germany